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How do I contact Air Canada Mexico City International Airport?

Air Canada is the national Airline service provider of Canada. They provide services to more than 194 domestic and International destinations worldwide. They provide world-class customer services, and contacting them is very easy. Suppose you are flying with Air Canada from Mexico to Montreal and need any help regarding your journey. You can contact Air Canada Mexico City International Airport in several ways.

Ways to contact Air Canada Mexico City International Airport


Calling is the easiest way to contact an Air Canada Mexico City International Airport representative. You can get your query resolved shortly on call. Below given are some helpful contacts at Mexico City Airport for your help.

  • Mexico City Airport phone number: +52-55-2482-2400
  • Mexico City Airport Lost and Found contact: +52-55-5571-3600
  • Air Canada customer service contact: 1-888-247-2262
  • Mexico City Airport Customs contact: 1-52-55-5036-0700
  • Air Canada baggage service contact: 1-888-689-2247
  • Mexico City Airport Parking contact: 52-55-2599-1555/ 52-55-2599-1558
  • Air Canada Special Assistance Contact- 1-833-984-0896

Suppose you wish to contact them. You can call the Air Canada Mexico City International Airport phone number at 1-888-247-2262, and they will transfer your call to a representative. 

Via Email-

Email is another way to contact Air Canada Mexico City International Airport. Generally, email gets used to contact for queries that are not urgent as it takes more time than other contact methods to get a reply. You can email them at comentarios@aicm.com.mx regarding your query, and they will respond within 24 hours.

Via Social Media-

Social media is a popular way to contact Air Canada Mexico City International Airport. It is available 24/7. You can use the links below to contact them.

  • Facebook- www.facebook.com/AICMmx
  • Twitter- www.twitter.com/AICM_mx
  • Instagram- www.instagram.com/aicm_mx/

By visiting the office-

You can contact Air Canada Mexico City International Airport by visiting their office address at:

Mexico City International Airport

Av. Capitan Carlos Leon S/N Penon de los Banos,

Venustiano Carranza, 15620

Ciudad de México, CDMX, México

Customer Service hours-

Mexico City International Airport is open 24 hours for its passengers. However, customer services are available Monday to Friday between 6:00 AM to 10:00 PM and 6:00 AM to 8:00 PM on Saturday and Sunday.

Lost and Found-

If you have queries related to lost and found. You can visit the Mexico City International Airport Lost and Found office at Terminal 1 between doors 4 and 5 of the First level next to the Movistar module and 

Terminal 2 Lost and Found section is on the Ground Floor, in the bank area.

You can also register a complaint by calling them at +52-55–5571-3600.

Special Assistance-

Special Assistance is provided to passengers with severe mental illness, low vision, low mobility, Senior citizens, and people with disabilities. You can opt for this service at the time of flight booking itself, or you can request Special Assistance by calling Air Canada at 1-833-984-0896

Services provided at the Mexico City International Airport-

  • Flight booking and Cancellation
  • Missing Luggage
  • Baggage Allowance 
  • Visa Services
  • Immigration services
  • Visa on Arrival
  • In-flight meals
  • Valet Parking
  • Airport Lounges

What is the Air Canada Mexico City International Airport Phone number?

Suppose you need any help regarding ticket booking, Cancellation, gathering information about travel restrictions due to Covid-19, changing your flight, etc. You can call Air Canada Mexico City International Airport at 1-888-247-2262 for Assistance, and they will transfer your call to a representative.

What Terminal does Air Canada use at Mexico City Airport?

Air Canada operates in Terminal 1 of the Mexico City International Airport. You can find the Air Canada booking offices and customer service help desks at the same Terminal.

The ways mentioned above can help you to contact Air Canada Mexico city conveniently. If you need more help, call the Air Canada customer service number at 1-888-247-2262, as it is the most convenient way to resolve your query.