If you have chosen to fly with southwest airlines for your next trip and want to get quick help regarding your flight booking, then Does Southwest have a live chat is an obvious question. Southwest airlines have multiple modes of communication, and one of them is the live chat feature. Live chat allows passengers to get instant help from the southwest agent in no time. Here are the detailed instructions on how you can contact Southwest over a live chat method.
The live chat option is available for a specific time, i.e., from 6 AM to 8 PM (central standard time) so make sure to check the availability of agents before reaching out. Moreover, you can seek help from the Southwest via phone calls or social media such as Whatsapp and Facebook messenger.
Yes, Southwest has free messaging for all their passengers who board the flight. Apart from many other in-flight services, free texting is now available for all southwest flight ticket holders. Passengers who wish to use the free texting feature while flying with southwest airlines need to download the latest version of the southwest mobile application. You are now needed to put your phone on airplane mode and turn on the wifi. Finally, open the southwest app to enjoy the free in-flight service along with entertainment and other perks that southwest airlines offer. Enjoy the texting service to get connected with your family member, friends colleagues and let them know your real-time updates.
To get access to the free in-flight entertainment and free texting on your southwest airline flight, you can follow the below steps:
Passengers are allowed to use the free entertainment, movies, texting, flight tracking services at no extra cost, which means these services are inclusive of your ticket.
Use the free iMessage service on your southwest flight by following the below steps:
However, if you wish to get access to the internet, you must pay $8 per day to use other internet-related things.
Yes, The live chat feature of the Southwest is available for all the passengers. You can download the latest southwest mobile application on your android or iOS, go to the menu options, and choose the 'contact us' option. You will instantly see the live chat pop-up, so click on it and get the required help.
You can escalate a complaint with southwest airlines by following the steps below:
Passengers can choose to call, drop a text from an official mobile app, use social media sites like WhatsApp or messenger, and email their complaints.