How Can I Talk to Air India Customer Care?


If you need to talk to the Air India customer care team for online booking, flight change, or any general information, dial helpline number 011 24667473 from Monday to Friday,0930 hrs - 1730 hrs IST. Air India customer service is very flexible to contact and help its passengers. It provides the different numbers for different countries.

If a person from India or Frequent Flyer wants to contact Air India customer care, then make sure to dial 0124-2641407 / 020-26231407 / 1860 233 1407 from MTNL / BSNL lines and Mobile/landlines respectively. Whereas travelers from any other country can call at + 91 124 2641407 or + 91 20 2623 1407(International call rates apply) to talk with Air India customer service representatives.

How do I connect to Air India customer care?

Air India is the oldest airline in India. It offers world-class services to its passengers both in domestic as well as international sectors. It is a delight for the passengers of Air India whenever they travel with this airline. Therefore, if you want to contact Air India Customer Care, you have landed precisely on the right page. All you need to do is go through this entire article.

When it comes to contacting Air India customer care, you may have various methods to get in with the representative team, To know and access all of them go through the following procedures.

Procedure to Connect Air India Customer Care through Phone Support 

  • Dial the Air India Customer Care official number 1 (888) 634-1407

  • Once you connect, choose your preferred language.

  • The automated voice assistant gives various options.

  • Choose an option that matches your requirements.

  • Then you eventually connect to a representative from Air India.

  • Discuss your issue with them.

This is how you can connect through Phone Support to a representative from Air India Customer service. However, if you want other options to get in touch, you can do so through live chat support. The live chat support option is one of the best ways to get a solution instantly.

Procedure to Connect Air India Customer Service through Live Chat Support 

  • Go to the Air India website on your browser.

  • Please locate the customer service section and then click on the chat support icon.

  • A window opens where a list of topics gets displayed, out of which you need to pick one that matches your query.

  • The Chabot then asks for your email address, phone number, and the ticket confirmation number, i.e. the PNR number.

  • After you enter the above details, a live chat agent connects with you, with whom you can discuss your issue. 

Therefore, this is how you can connect to a live chat agent. If you are looking to talk to someone at Air India, you can do so through email support.

Procedure to Contact Air India Customer Care via Email Services:

  • Go to the Air India website. 

  • Navigate to the customer service section and click on the email support icon.

  • As soon as you do so, you find the email address of Air India, where you can drop in an email describing your query.

Email Address for Air India Customer Service:

  • Email address for General Queries:    flyingreturn.base@airindia.in
  • Email address for Missing Miles / Retro Credit on AI:    airindia.retros@airindia.in
  • Email address for Missing Miles / Retro credit on Star Partners:    star.retros@airindia.in
  • Email address Silver Edge Members:    silver.edge@airindia.in
  • Email address Golden Edge Members:   golden.edge@airindia.in
  • Email address The Maharajah Club Members:    maharajah.club@airindia.in

Contact Air India via Social Media Support:

Air India's customer service team handles social media teams like Facebook, Twitter, or Instagram. You can like and follow it to get all the latest updates and you may ask your queries by tagging them in your post or commenting in its official post. You can also send messages to get in touch with the live agents. 

Facebook:https://www.facebook.com/AirIndia/
Twitter: https://twitter.com/airindiain
Instagram: https://www.instagram.com/air.india.insta/

What is the toll-free number of Air India?

If you are wondering for "What is the toll-free number of Air India?" Just go through the table given below and find the toll-free number as per your required location.

Country Toll-free Number
India 1860 233 1407
USA & Canada 1888 634 1407 
UK 0800 048 9254 
Australia 613 701 98270 
France 331 874 06644 
Germany 496925511337 
Singapore 800 101 4016 

Procedure to find the toll-free number of Air India

  • You can get the toll-free number of Air India by going to their website.

  • After you reach the page, kindly look for the contact us tab and click on it.

  • There you find the toll-free number of Air India. 

Therefore, if you are wondering, What is the toll-free number of Air India? Then you can quickly locate it on their website. Also, do not forget to give your feedback.

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