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How Do I Get a Refund From Frontier Airlines?


To get a refund from Frontier airlines you may contact Frontier customer support at toll-free helpline number 801-401-9000 or process for refund request through the manage My Booking page of the website. You are entitled to get a full refund if you cancel your ticket up to 24 hours after the time of reservations(Except for the tickets purchased within 169 hours).

Steps to request a refund online

For the travelers who have canceled their reservations with Frontier Airlines and wish to get a refund, it is required that they fill up an online refund request form. And travelers who are not aware of the process can follow the below-mentioned instructions. 

  • Visit the official website of Frontier Airlines to begin the process.
  • Then, click on the manage booking option and enter the reservation details. 
  • Now, the traveler can retrieve the booking and cancel the same.
  • Once the ticket is canceled, the traveler will get an option to request a refund. 

How long does frontier take to refund?

As per the refund department, travelers can get a refund from Frontier if their reservation is eligible for a refund to the original debit or credit card within one week of the request received. Further, the card-issuing bank might take up to 10 days to credit the refund amount. 

How do I file a claim with Frontier Airlines? 

To make it easier for the travelers to file their claim with Frontier Airlines, the airline offers the following three options that include:

  • The traveler can fill up the online feedback form present on the official website of the airline. 
  • The traveler can write to the airline on their official mailing address and submit their request. 
  • Lastly, the traveler can dial the airline's toll-free number, and from the prompt, the traveler can pick an option and file their claim.

Will Frontier refund my money? 

For travelers wondering whether they will get a refund for their bookings or not? As per the refund policy of the airlines, travelers can claim a refund on Frontier online or by contacting the airline's customer service. However, before requesting a refund, the traveler needs to keep the guidelines in mind. 

  • For tickets purchased one week or before the departure, the traveler can claim a full refund if they cancel their booking within one day of the purchase. 
  • Besides cancellations made outside 24 hours of the booking, the traveler will need to pay a cancellation fee that one can confirm by visiting the airline website. 
  • However, those who have booked reservations under the WORKS program will not require paying any cancellation fee. 

Can I get a refund if Frontier changed my flight?

Well, Frontier Airlines has got all the rights to change flight tickets in uncontrollable situations. However, if the traveler is not informed about the change two weeks before the departure, the traveler can claim a refund from the airline. 

And if the flight change is significant and at the discretion of Frontier Airlines, the traveler can get a refund amount for the unused portion of the flight ticket. Besides, for the reservations changed because of COVID-19, they can claim a refund under the Frontier Airlines refund policy provisions. Still, if the travelers have questions, they can reach out to Frontier Airlines customer support. 

How much does it cost to cancel Frontier Internet?

For the travelers who need to cancel their reservations with Frontier Airlines due to some unforeseen reasons and are worried about the cancellation cost, they can go through the details shared below and manage their reservations accordingly. 

  • For the flight cancellation made 60 days before the departure are not charged with any fee.
  •  Frontier flights canceled 59 to 7 days before the departure will need to pay $49 per passenger. 
  • And for cancellation made within six days of departure and on the same day, the traveler will need to pay $79 per passenger.

 Does Frontier have a 30-day money-back guarantee?

As per the Frontier Airlines refund coronavirus provisions, the traveler is offered a waiver for flight cancellation on all tickets booked through 30th September 2021. For more info, the traveler can contact the airline customer service.