Passengers who wish to cancel their JetStar flight, are eligible to get a refund. To raise a refund you need to connect with the representative by calling toll-free number 1866 397 8170, make a refund request online, or directly visit the airport counter to process and get the refund from JetStar airlines. If you have booked your ticket through the travel agent, then you have to contact them to cancel your flight and get a refund.
Methods to get a refund from Jetstar Airlines
You can get a refund from JetStar Airlines in various ways. All you have to do is read the information below and get a refund in whatever way you want. So, follow ahead and get it all done.
Through the official webpage:
The official webpage method is to visit the official website and fill in the Jetstar refund request form. However, there is a proper process for that. You can follow the steps written below and get your flight refunded.
The step is to visit the official website https://www.jetstar.com/ and click on the contact option to visit the contact page.
On the contact page, you will see various customer form options. One of them would be the refund form, so you can click on it. And fill in the refund form, complete it, and send it to the customer service department.
As soon as customer service sees your form, they will revert to you. And they will revert to you.
So, through the webpage method, you can get in touch with the airlines. Also, continue reading further to know the other possible ways.
Visit the Airport counter:
You can visit the airport attached to JetStar Airlines when you visit the airport. You can ask the assistant to get your flight refunded. You must simply tell them your booking reference id and last name. They will navigate your flight and will also apply for a refund of your flight ticket.
Calling JetStar Airlines:
You can call the customer services of JetStar Airlines at +613 9645 5999 for Australia, and toll-free number 1866 397 8170 for the USA, and once get connected with the airline's assistant. You can ask them to refund your flight as you have canceled it and are longer going to fly anymore. So, you can do it and get your refund done.
What is Jetstar's refund policy?
JetStar has its own protocol and policies when it comes to getting a refund of a flight. The refund has its own terms and conditions. So, you can refer to the notes written below and get a refund for your canceled flight.
Highlights of the JetStar refund policy:
The refund can be claimed in many ways, such as calling the airlines, filling out the refund form, or visiting the nearby airport counter.
Suppose you cancel your flight within the first 24 hours and apply for a refund. Then, you will get a complete refund without any cancellation charges deduction.
Then again, if you apply for a refund after 24 hours, then you will get the refund with the deduction of cancelation charges.
Also, if the flight ticket is refundable, then you will get a complete refund for your flight no matter whenever you apply for it. And otherwise, if it's a non-refundable fare, then you will get the refund in the credit points form.
Also, if you have got the flight ticket booked through a travel agency or a travel agent, then you can share your concerns with them and get your refund from them only.
So, these are the highlights of the refund policy of JetStar Airlines. You can now easily apply for a refund and get your flight refunded by JetStar Airlines.
How long does Jetstar take to refund?
The time when you will get your refund is dependent on the payment method you have used at the time of booking your flight. If you have booked it through cash, then it will take at least 20 days to get your refund in your account. Whereas, if you have booked a flight with credit or cheque, then you will get a refund within seven business days.
Can you get credit for Jetstar flights?
Yes, you can get the credit for JetStar flights if your flight has been canceled or you canceled it. So, you can apply for a refund in the credit vouchers form. However, you should be eligible for the credit voucher refund.
Can I get a refund on my Jetstar voucher?
If you have made the booking through a JetStar Voucher, then you can get refunded on the same. There is absolutely no issue with that.
Does JetStar offer a full refund?
It depends on whether or not you will get the full refund. As if you apply for the refund within the first 24 hours of booking the flight, then there is this guarantee that you will receive the complete refund. However, if you apply for the refund after 24 hours, then you will apply for the refund after 24 hours then you will not get the complete refund. Also, if your fare is refundable, then you will get a complete refund no matter whenever you apply for the refund.