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How do I contact Lufthansa for refund?


When it comes to contacting Lufthansa for a refund, You can contact through various modes like via call, mail, or live chat. To contact Lufthansa via phone for a refund, make a call at 516-296-9650 or 802-357-7082 (for prompt assistance). Please make sure to dial 711 before dialing 800 645 3880 for the hearing impaired(TTY) to relay on the TRS.

Steps to contact Lufthansa for refund

If you are eligible for a refund, you can contact Lufthansa either online via the website, or by calling the phone number. The guidelines below will show you how to contact Lufthansa for a refund.

  • To begin, go to the official website of Lufthansa and navigate to the refund request form.
  • Then, in that form, put in the details of the flight for which you are asking a refund from Lufthansa.
  • Finally, send your refund request form to Lufthansa so that you may get your money back.
  • Alternatively, you can contact Lufthansa directly by dialing their refund phone number 802-357-7082.

How do I get a refund from Lufthansa? 

Lufthansa Airlines offers passengers the most appropriate refund choice. You can cancel your booking and request Lufthansa to get a refund under the "Manage my booking" section If you cancel your ticket 24 hours before the scheduled flight departure. 

They allow passengers to request a refund simply by going online or calling the Lufthansa refund phone number. Follow the steps below to discover how to get a refund from Lufthansa.

  • Send a refund request by visiting Lufthansa's website or calling its reservations number.
  • Then you must provide the information for the flight you are requesting a refund, which includes both the ticket number and the passenger's name.
  • Next submit your refund request to Lufthansa Airlines, who will then approve it first
  • Afterward, Lufthansa will process the refund money back to your original payment mode.

How do I get a refund from Lufthansa Covid?

Considering the current COVID pandemic, several travelers have been forced to cancel their trips, to which Lufthansa is offering a prompt refund. You may learn how to get a Lufthansa refund coronavirus by reading the information below.

  • You may request a refund from Lufthansa due to COVID by visiting their website or calling their reservations department.
  • Following that, you must submit your booking code as well as your last name, and the airline verifies your request and provide a refund for the necessary amount.
  • Owing to the coronavirus pandemic, Lufthansa has eliminated all extra fees and offered a full refund to passengers who cancel their flights.

 How long does it take for Lufthansa to refund?

Lufthansa issues refunds for all eligible tickets within 7 days if the flight is booked with a credit card and it takes 20 days for a refund if flights are booked by cash or cheque.

Can I get a refund on my Lufthansa flight?

Yes, you can get a full refund from Lufthansa if cancel your flight within 24 hours of initial purchase and it is scheduled to depart after 7 days.  But, Lufthansa does not offer a full refund beyond the risk-free time since a cancellation fee is charged.

Lufthansa provides refunds to passengers on the basis of eligibility. If you want to know more about can get a refund on the Lufthansa flight you should contact the Lufthansa customer service team.

Is Lufthansa processing refunds? 

Lufthansa Airlines initiates the refund automatically if you have booked your ticket using the official website of through Lufthansa office. If you have booked the flight using some travel agency, you need to contact them to check and get your refund.

Are Lufthansa refunding Cancelled flights?

Yes, according to Lufthansa Airlines' standard policy, the refund for a canceled flight is given to the eligible passengers. Please read the points below to learn about Lufthansa's rules for refunding canceled flights.

  • Lufthansa offers a full refund for flights canceled within the first 24 hours and a scheduled departure after 7 days or longer.
  • Flights canceled after 24 hours or with a departure period of fewer than 7 days are refunded after deduction of cancellation fee from the initial ticket value.

Does Lufthansa offer a full refund? 

Full refunds are offered for Lufthansa flights canceled within 24 hours from the initial reservation with the airline. Travelers can get in touch with the customer service team at the airline to get information related to refunds and cancelations. Refunds are available for refundable flight fares reserved with the airline and travelers will get a future travel credit if they cancel non-refundable flights. 

The used portion or part of the ticket is not refunded and the remaining is refunded in the original payments source used at the time of initial reservation with the airline. 

How do I get my money back from Lufthansa? 

Travelers can get money back from Lufthansa by filing a refund request. Passengers can get refunds at Lufthansa airlines by filing the refund request using the refund request form available online on the website. Passengers can connect with the customer service department at Lufthansa and they will get back to you at the earliest with the right solution as far as your flight booking is concerned. 

Travelers will get the refund amount in the original payment source within 7 to 10 working days from the date of filing the refund request with the airline.

How does Lufthansa's refund work? 

The Lufthansa airlines refunds are provided to the passengers based on their eligibility. All the refunds depend on certain parameters such as time left in your departure, time of your cancelation, ticket condition, etc. The refunds are transferred to your original payment mode within 7 to 10 working days. However, if you cancel a flight within 24 hours and at least seven days before your departure, then you can claim the full refund from Lufthansa Airlines. 

How do I request compensation from Lufthansa?

If you are entitled to compensation from Lufthansa airlines for any reason, you can contact the customer service representative and request them for the same. The Lufthansa support team is available on call, email, chat, and social media platforms.