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How do I talk to someone at VivaAerobus?


The best way to connect and talk with someone at VivaAerobus airline is by calling their Vivaaerobus customer service phone number 1 866 FLY VIVA (359 8482) or +1-802-357-7082, as they are available 24/7 to assist you with any query you face while the reservation process, during the journey, and after the flight ends. Their experienced staff will guide you in any critical situation. 

How Do I contact Vivaaerobus customer service? 

Follow the below steps to contact Vivaaerobus customer service:

  • You have to dial +1 866 359 8482/+1-802-357-7082 on the phone to contact Viva Aerobus customer service. 
  • Now you can choose your preferred language to speak to the live representative.
  • You can follow the IVR prompts.
  • Press 1 for reservation.
  • Press 2 for modification with your booking.
  • Press 3 for flight cancellation
  • Press 4 to complain about damages or lost luggage.
  • Press 5 for compensation for delayed or canceled flights.
  • Press 6 if you want special assistance while boarding a flight at the airport or during the flight journey.
  • After pressing the suitable key, wait for a while as you get connected to the agent.
  • After connecting, explain the situation you want help with and provide your booking details.
  • The agent will resolve your query as soon as possible.

You can connect with the viva customer service by other various methods, that are given below-

Via email- you can write an email to get through the airline customer service team. Open your mailing software and start composing the email. Write your query briefly in the mail subject and put asistenciaequipajes@vivaaerobus.com in the mail recipient. Explain your issue in detail and provide your flight booking information in the email. Dont forget to provide your contact details in the mail so the airline can connect with you. It will take more time as compared to other methods, but you will surely get a response.

Via Live Chat- 

  • Go to your preferred web browser and visit the official website of Vivaaerobus at www.vivaaerobus.com
  • Locate the contact us tab available at the bottom of the home page and select it.
  • After tapping the option, you will be redirected to a new page that will display communication methods.
  • Select the available Vivaaerobus customer service chat option from the given connecting methods and wait for a bit.
  • Now write your query briefly in the chat window and select the related prompts from the given options so that you can get an accurate solution from the agent.
  • After getting through, the agent explains your query and gets the solution for the situation you are facing.

Via Letter-

You can also write a letter to the airline. Although it may take more time to get a reply from them you will surely get connected to the airline authorities. You can write to them at the given postal address.

Monterrey International Airport. Terminal C, Miguel Aleman highway Km 24, Apodaca, NL, Mexico, C.P. 66600 

Via Whatsaap-

You can connect with the customer support team through WhatsApp services available for passengers at the official website of the airline. You can find the WhatsApp number on the contact us tab of the official website. Follow the below steps to learn to process

  • Open your smartphone and save Viva Aerobus customer service WhatsApp on your mobile phone book.
  • You can also scan the Whatsaap QR code mentioned on the official website.
  • Now open your WhatsApp application and find the saved number of Viva Aerobus.
  • Start writing your query in the chat box and wait for the genet to connect with you.
  • After connecting, explain your issue and get the required help from the live representative.

Through social media platforms-

In today's time, many people are using social media platforms like Facebook, Instagram, Twitter, etc. globally. People believe that these platforms are available to us for mere entertainment and sharing our lives with the world. But this thinking is wrong. Many big organizations and airlines are using these platforms to connect with people. Passengers have a misconception that these pages on popular platforms are available for information and offers and deals sharing, and this is wrong because you can also connect with the customer service of Viva Aerobus by using these well-known platforms. You can connect with a simple tweet o Twitter and direct message on Facebook, and it will get the airline's attention in any serious situation. You can also share your positive or negative feedback and complaint about the services of the airline.

Facebook- www.facebook.com/vivaaerobus/

Twitter- www.twitter.com/vivaaerobus/ 

Is vivaaerobus customer service 24 hours? 

Yes, you can call the customer service number of the airline anytime, as Viva Aerobus customer service hours are available 24/7 to assist you with the query you are facing.

How do you call Viva Aerobus? 

You can call at1 866 359 8482 to connect with the customer help center of the airline. If you have an issue with lost luggage, then you can connect with +52 (81) 8215 0520, 

+52 (81) 8215 0196 and get the required help.

Is Viva Aerobus a good company?

Viva Aerobus airline is Certified as a 2-Star Low-Cost Airline for the great quality of their airport and also their excellent onboard products and staff service. Product rating includes baggage/seat charges, cabin comfort, buying onboard food & beverages, cabin cleanliness, and service rating covers ground staff and cabin staff.

Is Viva Aerobus a Mexican airline? 

Viva Aerobus is a cheap fare Mexican airline that is fully owned by the largest bus company group in Mexico, IAMSA. Ireland Aviation is the co-founder and investor of this airline.

How do I call Viva Aerobus from Mexico? 

You can call the airline customer service number of Mexico at 81 82 150 150  and get the required help from the customer service team. 

Is Viva Aerobus a reliable airline? 

Viva Aerobus is a low-cost Mexican airline that is wholly owned by the largest bus company group in Mexico. It is the youngest Latin-American airline and has been operating since 2006 with a fleet of 22 airbuses.

Does Viva Aerobus have WiFi? 

No, Viva Aerobus does not provide free WIFI to its passengers. The Viva Play service doesn't involve an internet connection but only grants access to streaming audiovisual content through electronic devices such as tablets, cell phones, or laptops.

+1-802-357-7082