• USD EN

    Change Country & Currency

Can I Get a Refund From Volaris?


Yes, you can get a refund from Volaris if you want to cancel your flight within 24 hours of booking. The refund depends on the fare type and the time you apply for the refund. Like in the case of the non-refundable ticket, if you cancel your flight after 24 hours, you will not be entitled to get any refund. If you complete check-in either electronically or at the airport, no refund will be applied.

How to get a refund from Volaris?

Getting refunds from Volaris is an effortless process. You can get a refund online by visiting the Volaris website or speaking to the Volaris reservation team.

Apply and Get a refund online:-

  • You can visit the official web portal of Volaris
  • There go to the My Trips section and click on it
  • Enter the booking reference number and last name to retrieve your booking
  • Now you can select the booking you want to cancel and get a refund
  • Click on the cancel/change button and proceed with the instruction on the screen
  • Once done, you can visit the refund page of Volaris and submit the refund request form
  • The airline will review your refund form, and if your ticket is eligible, you will get the refund soon

You can follow the above steps to get a refund online. Besides this, you can also speak to the reservation department of Volaris to request for refund.

What is Volaris Airlines' refund policy?

  • As per the Volaris airlines refund policy, you can cancel your booking within 24 hours of purchase to get a full refund.
  • If you cancel the refund after 24 hours, you will get a refund with the deduction of the cancellation fee for the refundable ticket.
  • For non-refundable tickets, there is no refund applicable
  • As per Volaris refund policy, you can apply for the refund online by visiting the official website of Volaris

How long does it take to get a refund from Volaris?

Once you cancel your ticket with Volaris, it takes 7-20 business days to receive a refund in your bank. The refund time depends on the original mode of payment; for credit card/debit card, it takes seven working days, and for Cash/Cheque, it takes 20 business days.

Do I need a Covid test to fly Volaris?

Yes, you require a Covid test to fly Volaris. As per the Covid guidelines, if you plan to fly Volaris, you must meet the below requirement.

  • You must submit a Covid test negative result before departure if you are two years or older.

  • The test should be no more than three days before boarding.

  • You must submit an attested form online, indicating that you have a negative Covid test result or have recovered from the Covid, and now you are clear to travel.

  • If you are fully vaccinated, provide proof of vaccination, and if you are not fully vaccinated, you must submit a Covid test negative result of no more than one day.

Once you meet the above requirement, only then will you fly Volaris.

+1-802-357-7082