When you cancel your trip due to voluntary and involuntary reasons, you can request a refund from Saudi Airlines through the Refund request form, or by calling the customer service number 800 472 8342. Well, the answer for how to get a refund from Saudi airlines is given below. Follow the given steps to apply for a refund from the airline.
As the Saudi airline refund policy states, only those tickets are refundable, which comes under the refund policy of the airline.
Passengers can apply for a refund by filling out a form that is available on the official website of Saudi Airlines. If you want to apply for a refund using offline methods, then you can call the customer service number and get the needed help. The agent will complete the process as per the airline cancellation policy states.
Passengers who had booked their flight tickets online, by phone, or through a third party should cancel their flight from the respective booking option to save themself from No-Show fee charges and get a refund.
Tickets that are purchased by using a credit card should be canceled via an online portal to receive a refund.
Only those tickets are refundable and are purchased by using a Check, Cash, SADAD, SPAN, VISA, or MasterCard.
The time of crediting a refund to your bank account will usually take from 7 to 20 days depending upon the type of travel fare bought by the passenger or the payment method used for buying the tickets, as the tickets bought through Cash or cheque will take more time as compared to a ticket bought via cards.
Yes, the airline provides a full refund to the passengers who cancel within 24 hours of the risk-free window of ticket purchasing time. In this case, your scheduled departure should be after one week or more to get a full refund.
Travelers who are canceling their flight due to severe illness or the death of a family member are also eligible for a full refund by the airline, but you will need to provide the supporting documents to the authorities before making a claim.
In case of a flight delay for more than 3 hours, a passenger is allowed to cancel their flight for free and will receive a full refund from the airline because of the inconvenience they had caused to the passenger.
You can check whether your ticket is refundable or not by following the below-mentioned steps-
Visit the official website and go to the manage booking option.
Enter your booking number and last name on the given tabs.
You will be able to see your reservation information to check whether the ticket is refundable or not.
You can also opt to call the support number and ask directly to them.