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How Do I Get a Refund From Saudi Airlines?

When you cancel your trip due to voluntary and involuntary reasons, you can request a refund from Saudi Airlines through the Refund request form, or by calling the customer service number 800 472 8342. Well, the answer for how to get a refund from Saudi airlines is given below. Follow the given steps to apply for a refund from the airline.

  • You have to visit the refund page  www.saudia.com/refund to initiate the refund procedure.
  • You will see a button saying "submit your request" select the option and proceed further.
  • Now fill out your canceled flight number/ PNR number and last name in the refund request section.
  • You have to select the "new request" option.
  • Now you can review your refund eligibility, or you can see other options by clicking on the Options button.
  • You need to fill out your personal and flight details, such as -your full name, home address, email address, and phone number.
  • Verify all the details and click continue to proceed further
  • Now scroll down and Select the reason for the cancellation.
  • After completing the process, you will receive a refund request confirmation number which should be kept for checking the  Saudi airline refund status in the future.

Via phone-

  • To get a refund from Saudi airlines, Start by dialing 800 472 8342/ 802-357-7082 on your phone and connect with the Live agent of the airline.
  • Now pick your preferred language.
  • Now follow the IVR instructions.
  • Press 3 for claiming a refund by the airline.
  • After pressing the relevant numeric key, wait for a bit as your call gets connected to the Live representative.
  • After connecting, explain to the agent your requirements and ask the agent to get the refund process completed on your behalf.
  • Don't forget to ask for the refund tracking number to check the Saudi airline's refund claim status in the future.
  • After paying the applicable fee, you will get a new ticket at your provided email address.

What is Saudi Airlines' refund policy? 

  • As the Saudi airline refund policy states, only those tickets are refundable, which comes under the refund policy of the airline.

  • Passengers can apply for a refund by filling out a form that is available on the official website of Saudi Airlines. If you want to apply for a refund using offline methods, then you can call the customer service number and get the needed help. The agent will complete the process as per the airline cancellation policy states.

  • Passengers who had booked their flight tickets online, by phone, or through a third party should cancel their flight from the respective booking option to save themself from No-Show fee charges and get a refund.

  • Tickets that are purchased by using a credit card should be canceled via an online portal to receive a refund.

  • Only those tickets are refundable and are purchased by using a Check, Cash, SADAD, SPAN, VISA, or MasterCard.

How long does it take Saudi Airlines to refund? 

The time of crediting a refund to your bank account will usually take from 7 to 20 days depending upon the type of travel fare bought by the passenger or the payment method used for buying the tickets, as the tickets bought through Cash or cheque will take more time as compared to a ticket bought via cards. 

Does Saudi Airlines offer a full refund? 

Yes, the airline provides a full refund to the passengers who cancel within 24 hours of the risk-free window of ticket purchasing time. In this case, your scheduled departure should be after one week or more to get a full refund.

  • Travelers who are canceling their flight due to severe illness or the death of a family member are also eligible for a full refund by the airline, but you will need to provide the supporting documents to the authorities before making a claim.

  • In case of a flight delay for more than 3 hours, a passenger is allowed to cancel their flight for free and will receive a full refund from the airline because of the inconvenience they had caused to the passenger.

How do I know if my Saudi flight is refundable? 

You can check whether your ticket is refundable or not by following the below-mentioned steps-

  •  Visit the official website and go to the manage booking option.

  •  Enter your booking number and last name on the given tabs.

  •  You will be able to see your reservation information to check whether the ticket is refundable or not.

  • You can also opt to call the support number and ask directly to them.