Turkish Airlines process refund, when you cancel your flight ticket because of a sudden change in plan or situations like bad weather, or passengers is not satisfied with the services or it could be lousy health of family member then in such scenarios, it is quite common that passenger cancels their ticket and they then apply for refunds simultaneously by the help of request a refund Turkish airlines, the form that you will get on the flight cancellation page only as a link tab.
The refund procedure you have already got from the above-given information. So, for now, you must go through the Turkish airline's refund policy for covid-19, if passengers cancel their reservation from airlines, you should go by the policies that provide you with appropriate guidance.
YES, passengers are entitled to get a complete refund from Turkish Airlines if the flight cancels their reservation with a service fee or a flight change at no extra cost. If your flight has been delayed for 3 hours due to a technical issue in flight, you can claim a complete refund from Turkish Airlines, and you will have to fill an application form against it.
If your flight gets canceled because of bad weather or by any non-occurring problem, Turkish Airlines will provide an alternative means of getting to your destination. And in case you don't want to take the alternate option for your travel, you must go by the Turkish airline's refund policy and fill out the refund application form as the airline will offer a full refund of your ticket.
If you used a credit card, then the refund amount will get credited within 7 business days, and or tickets purchased via cash or check, then it will take 20 business days after request. Hence, to gather more information, use the Turkish airlines refund contact option, from where you will get assisted directly by an expert to resolve your refunds.