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How Do I Get a Refund From VivaAerobus?

How Do I Get a Refund From VivaAerobus?


Suppose you have booked your flight tickets on VivaAerobus Airlines for your trip to your guest destination during the holidays. There might be situations that can give you trouble, and now you want to cancel your flight tickets. VivaAerobus is the ultra-low-cost airline of Mexico, providing various features and amenities to their travelers. Several passengers want to ask questions on how to get a refund from VivaAerobus. There are some ways in which you can get a refund from the airlines, which are mentioned below:

The procedure of claiming a refund from VivaAerobus

If you want a refund from the airlines, then you need to follow these steps mentioned below:

  • Before asking for a refund, you need to cancel your flight tickets to visit the website of VivaAerobus.
  • Now go to the manage my booking option and click on the cancel tickets option.
  • After that, you have to enter information in the tab as asked, like reservation number and passenger's last name.
  • Click on the cancel button and soon after that go to the Request A refund option.
  • Fill out the form by entering the information and details of the passenger.
  • Submit the form, and you will get the confirmation mail of refund and credited amount on your account.

What is the Viva Aerobus refund policy? 

If you want to know the VivaAerobus refund policy, then you have to go through these steps:

  • You have to cancel your flight tickets before claiming a refund.
  • If you cancel your flight tickets within 24 hours of booking, there will be no cancellation fee, and you will get a full refund.
  • Canceling flight tickets after 24 hours of booking can charge some cancelation fee which will be deducted from the refund.
  • Only refundable tickets are eligible for a refund.

Does VivaAerobus do refunds? 

If you claim a refund from the VivaAerobus, they will provide their customers with a refund on their canceled tickets. They can even apply for compensation when airlines cancel their flight tickets or a delayed flight. The airline will provide you vouchers, promo codes, or a full refund for a canceled flight. Passengers can contact the airline's staff and ask for a refund or compensation.

How long does it take to get a refund from VivaAerobus? 

If you have applied for a refund by submitting a form, the airline will credit the amount of refund to the passengers as they were paid when booking airline tickets. If there is any deduction refund will be deducted. It may take around seven business days to get credited to your accounts. 


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