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How do I cancel my Fiji Airways flight?

How do I cancel my Fiji Airways flight?


If you are looking to cancel your Fiji Airways flight, then you are required to call the Fiji airways customer service number 011 679 672 0777 or email at service@fijiairways.com & request a prompt refund. You may follow the below-mentioned steps carefully to cancel your flight online.

  1. Visit the official website of Fiji Airways.

  2. As you get to the official website, move to the "Manage my Bookings" section.

  3. In this step, you must fill out the details of a journey like a Surname, Booking reference number, and other relevant information.

  4. After filling in these details carefully, Tap the "Submit" button.

  5. Now you get to see your booking. Review the details of your booking properly.

  6. In this step, you can "Cancel a flight ticket on Fiji airways." Please select the option of cancellation and tap it

  7. After completing the sixth step, your flight gets cancelled, and you are required to pay the cancellation fees according to the terms & conditions and various other factors.

  8. As you finalize your payment, you get to receive the confirmation mail from the airline's management.

  9. Now you can also apply for a refund by filling the Refund request form on its official website.

What is Fiji airways' cancellation policy?

The passengers need to know the detailed information of "Fiji airways cancellation policy". In the below-mentioned pointers, we will try to consider various things related to the airline's cancellation policy.

  1. As per the rules of the 24-hour cancellation policy of Fiji airways, passengers can easily cancel their flights within the timeline of 24 hours of initial purchase. In this case, the airways will also provide you with a complete refund if the booking was performed one week before the flight's scheduled departure.

  2. If the flight gets cancelled after 24 hours, the passengers must pay the cancellation fees.

  3. Fiji Airways also has a prescribed fee for the cancellation of domestic as well as international flights. The cancellation fee depends on various factors like the number of passengers, ticket fare, class of travel, and others.

  4. Flight cancellation can be quickly processed through online or offline modes.

  5. Cancellation rules and further refund proceedings also depend on the type of ticket and time of cancellation.

  6. It is advised to the passengers of Fiji airways to follow the rules of the 24-hour cancellation policy prescribed by the airline's management for smooth proceedings.

Fiji Airways 24-hour cancellation policy 

Fiji Airways provides 24 hours cancellation and refund policy If you have booked your ticket through Fiji airways reservations phone number, through ijiairways.com, directly at the airport counters, or at the city ticket offices. In that case, you are eligible to cancel your ticket without any cancellation fee or penalty and get a full refund within 24 hours of ticket booking or one week or more before the scheduled departure. 

What happens if Fiji Airways Cancels my Flight?

If you have booked your ticket with Fiji Airways on or after 30 Sept 2021 and Fiji airways cancels your flight due to any reason, then the flight ticket amount will automatically be transferred into your flight credit. But, in case if you don't want to redeem your flight credit for your future travel, then Airlines provides the full refund in the original mode of payment. In order to get a refund, you need to fill out the form with all the required details. 

In addition, If Fiji Airways cancelled its flight due to unavoidable reasons, then it provides the compensation amount to passengers for performing the booking of the next subsequent flight of Fiji airways. The airline will also offer preference to the passengers whose flight gets canceled by the airline's end.

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