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How Do I Talk to Live Person at Lufthansa?

How Do I Talk to Live Person at Lufthansa?


Lufthansa is headquartered in Cologne, Germany. It has subsidiaries that may be more than 7, and when Lufthansa combined with its subsidiaries, it becomes the largest airline in Europe. Customers who fly with them always depart with a positive experience. From booking to boarding everything is so easy with Lufthansa.

How to Speak to Lufthansa Live Person?

Whenever travel changes, like changing the booked tickets or flights, adding new services one has to do things in advance. However, flyers especially the first time might have doubts regarding reservations or manage bookings. Live person of Lufthansa Airlines is always there for you, but those who are not aware of how to contact & speak Lufthansa agents can check out the details below.

Steps to talk with live person at Lufthansa:

  • To seek prompt assistance, the traveler can dial the customer service number: 1 (800) 645-3880 

  • Then, the traveler can wait for the automated announcement. 

  • After that, the traveler can pick an option to reach out to the airline representative. 

  • Once the Lufthansa airline representative joins the call session, the traveler can explain their concerns. 

  • And then, depending on the information provided, the traveler will get the required details. 

  • After that, the traveler can use the information provided and plan out their trip with Lufthansa.

And, if the traveler fails to speak to someone at Lufthansa, then the traveler can reach out to the airline representative by filling up an online form or using the online chat service to resolve their queries.

How Do I Reach Lufthansa Customer Service?

Those passengers, who have confirmed reservations with Lufthansa and need assistance regarding their booking can reach out to Lufthansa customer service via Lufthansa's official helpline number 516-296-9650 and seek the required information. Users with hearing disabilities should first dial 711 and then 800 645 3880 for relaying to the TRS (within the US only). 

Ways to Reach Lufthansa Live Person

While planning a trip, it's obvious for the travelers to have queries regarding the airline policies and procedures. So, to help out travelers in such situations, the airline has introduced customer support services. We have covered some ways to connect & speak to Lufthansa live person immediately.

Major ways to reach with Lufthansa live person. 

  1. Reach Through Helpline Number: Using Lufthansa's official helpline number 516-296-9650 is the easiest & quickest method to reach out to Lufthansa live agents. 

  2. Contact Using Email: Get in touch with Lufthansa live person by sending an email at Lufthansa official email id:

  3. Get in Touch Va Live Chat Support: You can contact Lufthansa Customer Service via Chatbot "Elisa". Elisa is the name of the Lufthansa live chatbot, which is available 24/7 to help customers.

  4. Social Media: You can reach Lufthansa through their social media platform, which is available on the official website of Lufthansa airlines.

  5. Online Feedback Form: Go to the Lufthansa help and support page to reach Lufthansa via the online feedback form.

How do I contact Lufthansa by phone?

Do you have queries regarding Lufthansa Airlines booking and airline policies? Then, you can contact the live agent at Lufthansa using a Lufthansa customer service phone number. This is the easiest and convenient way to contact Lufthansa Airlines live person.

To contact Lufthansa by using phone, just pick up your phone, dial Lufthansa helpline number 1 (800) 645-3880 for the USA and wait to get your call connected with the representative team. If you are required to call Lufthansa from apart from the USA, then go through the below-mentioned steps to get the Lufthansa contact number for different countries.

Get the number follow the below-mentioned steps
  • Visit the help and contact webpage of Lufthansa airlines.
  • Scroll down the page.
  • You will get the "Questions about your upcoming trip" text.
  • Click on this text.
  • Here you will get a dropdown menu.
  • Choose the dropdown menu of the required country to find the phone number and opening hours of the respective Service Centre.
  • Depends on the country, you will get the number and connect with the live person.

In this way, You can ask anything regarding the reservation, upcoming trip, or any other general information.

How Do I Email Lufthansa?

To send an email to Lufthansa customer service, write an email with all the concerned issues and send it to Here you can present your doubt in a much comfortable way and feel free to ask and Connect with Lufthansa Airlines live person. The best part about this service is that you can mail them at any hour of the day. You will get the reply within 7 to 8 hours.

For prompt support, email may not be a good choice, but when it comes to elaborate on the problem, and then this could be the right option. You can discuss various issues, like:

  • Advance seat selection
  • Information regarding upgrading seats 
  • Healthy and accessibility 
  • Flight booking 
  • Check-in
  • Cancellation and many more 

Does Lufthansa Have Live Chat?

Yes, Lufthansa has online live chat support. The Lufthansa Customer Service Chatbot name is "Elisa". Elisa is available 24/7 to help its customers with frequently asked questions around rebookings, refunds, cancellation, flight change, and much more. To initiate the live chat with the Lufthansa chatbot, follow the below-mentioned instructions:-

  • Go to the Lufthansa help and support webpage.

  • Click on the chat icon at the right corner of the webpage.

  • There you will get a START CHAT button.

  • Just click on that.

  • After clicking, A chat window will open with msg like "Hi, I'm Elisa – the Lufthansa Customer Service Chatbot. Below you can find a selection of topics I can help you with."

  • Now you are ready to chat with the Lufthansa live chatbot.

  • Tell them your queries and get them resolved immediately

It is something that will give you a quick solution. However, in this AI may be used that may take a few minutes for a reply. Though, for booking, you may have to bear the additional charges. 

Thus, this is the complete information on how travelers can contact the live person at Lufthansa. However, depending on the urgency and requirement, the traveler can decide whether they wish to Talk to Lufthansa live person or opt for the online contact options to get their reservation-related queries resolved in time and plan out their trip. 

Some other helpful links on how to contact Lufthansa Airlines live person:-

How do I complain to Lufthansa?
How do I contact Lufthansa customer service?
Can I email Lufthansa?
How can I get in touch with Lufthansa?
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