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Can I Get a Refund From Fiji Airways?

Can I Get a Refund From Fiji Airways?


If you don't want to redeem your flight credit to future travel with Fiji airways, Then you are eligible to get a full refund of the amount you paid during booking. Well, to get a refund you must need to know the procedure to get a refund for that you are required to follow the steps that are mentioned below: 

  • Visit the official website of Fiji Airways. 

  • Once you have reached the homepage, travelers are then required to select the ‘My Trip’ option. 

  • Passengers then are required to enter certain details in order to access the reservation that you wish to change or cancel with Fiji airways. 

  • Enter your last name, reservation id, or booking number. And hit the ‘Submit’ option. 

  • Users then will be taken to yet another page, where you will be able to spot your reservation done with Fiji Airlines. 

  • Select the reservation that you wish to change and select the ‘Cancel Flight’ option in case of cancellation. 

  • Proceed with the payment and once this is done, travelers then will get notification from the airline on their registered email address or phone number (text). 

Once you are done with the cancellations procedure, now you need to wait to get the amount credited into your account.

How do I get a refund from Fiji Airways?

If a person is seeking for a refund from Fiji airways, They need to make a refund request to the Fiji airways customer service via fijiairways.com or any Fiji Airways ticketing facility. You may also make a refund request via email through service@fijiairways.com (Mon to Fri 8 AM to 5 PM). If you want to make an urgent refund request and send an email to Reservations@fijiairways.com or contact your travel agent.

Fiji Airways Refund Policy

When a traveler books a ticket through Fiji airways reservation helpline number, via fijiairways.com, from the airport ticket counters or the city ticket offices, In that case, Fiji airways allows the passengers to cancel the booked tickets without any penalty.

Moreover, if you cancel your ticket within 24 hours of booking and the reservations done in one week or more prior to the departure then you will get a full refund.

Ways to get a refund from Fiji Airways

Contact the customer service department:

Once you have successfully completed cancellations, you can then get in touch with the customer service representatives who are available round the clock to provide and offer assistance with your flight reservation with Fiji airlines. They will file a refund request on your behalf.

Fill in the details for the Refund request form:

Travelers are required to fill in the details that are mandatory for filling the refund request form in order to submit it for getting refunds from Fiji airlines against the cancellation made by the travel. You are required to go through the Fiji airways refund policy to get details regarding the requirements for a refund.


How long does it take to get a refund from Fiji Airways?

If you have used a credit card to make your reservations, then Fiji Airways process the refund within 7 business days of receiving your completed request for a refund.

Whereas, if you have done a cash payment, via check or any other mode of payment to book your ticket, then Fiji Airways process your refund within 20 business days of receipt of your completed request

Are Fiji Airways giving refunds?

Yes, if you have purchased a Fiji Airways flight ticket to fly on 30 September 2021 or after that and your flight is cancelled by the airlines due to any issue, In that case, Fiji airways process an automatic refund into flight credit. If you have booked a refundable ticket, then you will get a refund as per the applied fare conditions.

Moreover, You may Contact Fiji airways customer service for a refund detail by calling on the customer service helpline number. They will provide information related to refunds and once it has been initiated from the airlines’ end

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