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What is the cancellation policy for Latam?

What is the cancellation policy for Latam?


31/10/2023

Suppose you booked your flight with Latam Airlines, and your plan may change later, forcing you to cancel your flight. You may look to know if can you cancel a latam flight and get your refund. You are advised to first inform yourself of the terms and conditions for canceling a flight and then proceed accordingly. To know the policies for canceling a Latam flight, read the points below:

  • The passengers who have booked from a third party are suggested to contact the agent for any query related to flight cancellation. 
  • If your flight is delayed for more than three hours, the passengers can cancel their flight and are eligible for a full refund.
  • If a passenger had to cancel your flight due to a medical emergency, you can apply for a complete refund by presenting your medical reports to the airline.
  • The airline will revert the complete amount to your source payment if your booking is canceled due to overbooking or other technical reasons. 

How to cancel Latam flight? 

Since you know the policies for canceling a Latam flight, and if you find yourself eligible for canceling your flight. You might be interested in knowing the procedure to cancel your flight. This section of the article will inform you about how to cancel your Latam flight:

  • Visit the official page of Latam Airlines.
  • At the top of the page, locate “Manage my Booking,” put the passenger’s last name along with the booking reference code, and get your booking details. 
  • After this, move to the menu and click on the Flight Cancelation option. 
  • Get a cancellation form, complete the form with flight details, and state why to cancel your flight in the comment box.
  • Attach the medical report if you had to cancel your flight for a medical emergency. 
  • Submit the form, and the airline will cancel your flight, deduct the cancellation charges from the ticket, and initiate the remaining amount to your source payment.

Does Latam have 24 hour cancellation? 

Sometimes, a passenger may have to cancel their journey due to an emergency. In such a case, the passenger might want to cancel their flight and save money as they might not be willing to pay for an unused ticket. Passengers can enjoy Latam Airlines cancellation policy 24 hours, where they can cancel their flight within 24 hours of their booking and save themselves from paying any amount on their canceled ticket.

Can I cancel a Latam flight within 24 hours of booking? 

Sometimes, a passenger may have to cancel their flight after booking for some reason. In such a case, Latam will charge a cancellation fee from the passengers for canceling their tickets as it can be difficult for the airline to get a passenger at the last moment. Thus, airlines suggest their passengers go for Latam 24 hour cancellation service, where they will not be charged for canceling their ticket if they manage to do it within 24 hours of their reservation. The ticket has been purchased at least seven days before the flight departure. This provides ample time for the airline to resell their ticket. 

Does Latam refund for Cancelled flights? 

Latam tries to provide its passengers the best quality and on-time service. However, there are times when, for some reason, the airline cannot meet its promises, and they may have to cancel their flight as well. Passengers may want to know if they will get a refund for a canceled flight. Here are the situations discussed below when a passenger is eligible for a refund:

  • Suppose a flight is canceled due to technical reasons, which the airline is directly responsible for. In that case, they will not charge any latam cancellation fee for such cancellation and revert the complete amount to the source payment.
  • If a passenger cancels their flight because of a delayed flight or for medical reasons, they are eligible to ask for a complete refund from the airline.
  • Latam gives a chance to the passengers to cancel their flight within 24 hours of their booking and get a complete refund. However, passengers can cancel their tickets even after this period, but such cancellation will be subject to a cancellation charge. 

How much is the cancellation fee for Latam?

The passengers looking to cancel their flight must pay a cancellation fee to Latam Airlines. The passengers might be willing to know the cost to cancel a flight in Latam to be paid for canceling a flight. The airline charges 29% of the ticket fare as the cancellation charge. To save yourself from these charges, the airline advises you to get a refundable ticket; otherwise, you will have to bear the cancellation cost.

Can I cancel my Latam flight last minute? 

Yes, the airline permits you to cancel your flight anytime after the booking. However, the airline will charge a 100% cancellation fee on such cancellations, and the airline will not be liable to pay you any amount as a refund. However, they may pay your taxes and government fees only. Thus, you are advised to cancel your flight at least 3 hours before the flight departure to be eligible for a refund as per the airline norms. 

What if Latam cancels my flight booking?

Latam tries its best to provide the best available services to the passengers. However, there are some things that cannot be controlled by the airline, and thus, they have to cancel their flight considering the safety of their passengers. It may happen that the airline has to cancel their flight due to some natural conditions such as bad weather or earthquake. The airline is not liable to pay any compensation in these situations. However, the airline has canceled the flight for a technical reason, and they are directly responsible; Latam will refund the ticket fares. 

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