Thai airways understand every situation and allow you to gather all the travel-related information on their website. Sometimes, you can no longer continue the flight journey due to some unwanted problem. In this situation, Thai airways allow you to cancel the flight ticket before the scheduled departure.
People who wish to cancel the flight ticket online and get back the full money. Then, you can communicate with Thai airways customer service at +66 2-356-1111 or 802-357-7082 to get assistance with flight cancellation. You can also contact the customer service agent by sending an email to firstname.lastname@example.org.
Passengers have the facility to cancel flight tickets online or with customer service. According to the Thai airways cancellation policy, you can cancel your flight journey online using the below simple steps:
To start the cancellation process, you need to access the official web portal of Thai airways.
There, you can open the manage your flight booking handle available in the home section.
To retrieve the booking, you need to add the reservation code and the passenger's last name.
Once you tap on the search button, you will find the reservation details with Thai airways.
From that, you can choose the preferred flight you want to cancel before the scheduled departure.
With this, you can tap on the cancel flight tab from the drop-down list and proceed further.
You need to review all the cancellation details and get the fees if any.
Once you tap on the continue tab, your Thai Airways flight will be canceled immediately.
They will send you the confirmation message related to the flight cancellation at your registered email ID.
If you want to cancel the flight journey, you need to understand some rules and regulations. You can read the details below to know about Thai Airways cancellation policy 24 hours and their related terms.
You have the feature to cancel the Thai airways flight ticket within 24 hours of the purchase. According to this, you don't need to pay any fees, but you must have purchased the flight ticket a week before the scheduled departure.
Once you cancel the flight after 24 hours, you need to pay some fees or charges. The actual costs will calculate according to the reservation type and flight departure.
Sometimes, you face medical issues such as the death of a family member. Due to this, you are unable to board the flight on the decided date and cancel the flight. Thai Airways will not charge any fees and cancel the flight journey.
If you consumed a portion of your flight ticket and canceled the same. In this situation. You need to pay some fees from the unused portion and cancel the flight ticket accordingly.
Thai airways cancel the flight due to a technical glitch or weather issues. Passengers will get the full money for the flight cancellation.
If you have bought a Thai airways flight from an online travel agency, you need to get through with them to cancel the flight ticket.
When you cancel the flight ticket within 24 hours, you don't need to pay any fees or charges. After 24 hours, you need to pay the Thai airways cancellation fees according to the destination and travel dates. The actual costs will compute between $25 to $200, as you will see at the time of flight cancellation.
Some last-minute changes can be there, and Thai airways take care of every situation. You have the facility to cancel the flight ticket till two hours before the scheduled departure. Due to this, you need to pay some fees or charges according to the destination and cancel the flight ticket online. Once you do the check-in, you cannot cancel the flight until you meet with an emergency.
Thai airways face bad weather or technical issues with the plane for which they cancel the flight ticket. If Thai airways cancel the flight journey, you can rebook the same flight to another date or get back the full money. However, you can dial the Thai airways cancellation contact number at (66) 2356-1111 and follow the IVR instructions. When your call connects, you can ask about the flight cancelation by Thai airways.