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How Can I Refund From Cathay Pacific?

How Can I Refund From Cathay Pacific?


13/01/2022

Cathay Pacific is undoubtedly doing a great job when it comes to creating customer-friendly policies. You only need to make sure that you have followed the good guidelines before making any changes or claiming your refund. So, to know the proper procedure to claim your refund. You would need to follow the information which is given below. After that, you'll be able to receive your rebate in only seven business days. 

Steps to get  a refund from Cathay Pacific

  • To get the refund, you would need to get it on the Cathay Pacific official website. 
  • Once you have done that, you would need to click on the search button. 
  • In the search option, you would need to mention "Refund form." 
  • Once you have started the search regarding the refund form, you'll come across the direct link to the refund form once the search is over. 
  • Select the link and open the form. Fill up the form and then submit. 

That is it. Customer support will get your form. You'll get the refund in the form of a bank transfer or voucher. In case you have used your credit card. Then you might receive the refund even earlier. 

What is Cathay Pacific's refund policy? 

It is essential to know the refund policy before you make the changes. Or else you'll not be able to make the most of your refund claim. You can go through the information below and get to know the Cathay Pacific refund policy.

  • If Cathay Pacific Airlines has canceled your flight. Then you would need to fill up the refund form and claim the refund. In this scenario, you're going to get a complete refund of your investment in the air ticket. 
  • If there is a delay of three hours or more. Then you're eligible to claim the refund or the compensation regarding that. 
  • You'll get the refund in seven to ten working days. However, if you have made the payment through a credit card, you'll receive it earlier. 
  • In case you have downgraded anything in your booking. Then you can fill up the refund form regarding that to claim the refund. 

How long does it take to get a refund from Cathay Pacific? 

In seven to ten working days you'll get a refund from Cathay Pacific in the bank account you made the payment. However, if you have made the payment from cash, you're going to receive it in up to ten days. If you made the payment through a credit card, then you'll get it in seven business days. You can get the refund in the form of a bank transfer, gift card, or voucher. However, if you receive it in the form of a gift card or voucher and you want to get it in the form of cash. Then you would need to contact customer support regarding that. They'll undoubtedly fix your query in a short period. 

After making any changes, it would be essential to claim a refund. Only then you'll be able to receive it. 

Hopefully, your query regarding the Cathay Pacific refund claim is solved. 

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