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How do I call Alaska Airlines about my refund?


Everything can easily make their travel dream come true if they book their flights with Alaska Airlines, but sometimes, some situations are made up in such a way that there is a need to return the flight ticket. At that time, you may worry about whether you will get a refund for your flight ticket, but there is nothing to worry about. Alaska Airlines customer service has various methods through which one can easily get a refund and one of them is by making a phone call. Here are the steps to make a phone call for a refund to Alaska Airlines. 

Steps to call: 

  • To get a refund from Alaska Airlines, use to dial 206-392-7722 Alaska Airlines customer service number.
  • Hear the instructions and follow them accordingly.
  • Your call will reach the agent, who will guide you through the refund process.
  • Kindly cooperate with the support representative, and your refund will be processed.
  • It may take 7-10 business days for the refund process to reflect the amount in your bank.

How do I get a refund from Alaska Airlines?

To get a refund from Alaska Airlines raise a refund request by calling the customer service agent at 206-392-7722 from 9:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:30 p.m. (PST) on weekdays, or send an email to refunds@alaskaair.com, you may also contact through fax at 206-392-7587.

Instead of getting a refund through a phone call, there is another way that can help you request your refund, and you may find this approach more comfortable. You will be getting the refund through the Alaska Airlines refund request online process. Here are the steps to follow.

  • Browse and reach the Alaska Airlines official website. 
  • Sign into your Alaska Air account using the login credentials, or if you don't have one, create one normally.
  • Click on the MY Trips or Manage option, and you will be asked to provide the Ticket's PNR and Guest's Last name.
  • After that, go to the refund claim option, and a form will appear, which you will need to fill out and submit. 
  • Your process will be completed once you pay the applicable service fee, and you will receive your refund confirmation

Alternate Method for Refund Process.

Apart from the above methods, if you are unable to perform the online ticket refund process or unable to get any response from the phone call method. Then you have another way for getting the refund and that can be done by reaching their office and following the below process. You can also know about Alaska Airlines' refund status as well using this method. 

  • Once you reach the Alaska Airlines office, kindly speak to the ground staff about the refund.
  • They will make you understand the process.
  • Kindly provide the documents they are asking for.
  • Nest will guide you through the refund process and tell you the amount you will be getting after all the deductions.
  • Later on in the process, you will pay the applicable charges and then your refund process will be completed.

What is Alaska Airlines' refund policy?

Let's consider Alaska Airlines' refund policy and try to understand what are the rules and guidelines associated with this. Alaska Airlines has made its Refund policy the finest among the competitive airlies. Below are some major highlights of the refund policy given in easy-to-learn steps.

  • Their refund policy says that anyone who has an Alaska Airlines flight ticket and wants to return it then they is allowed to do it.
  • There would be online and offline approaches through which one can claim the refund.
  • As per their refund policy, a refund can only be requested by the passenger or accepted by the airline if the flight ticket is canceled completely.
  • In case you want to cancel then you can expect a refund after the paying service charge.
  • The cancellation cost can be reduced to nil if the ticket is canceled within 24 hours from the reservation date. In other words, same-day cancellation is allowed but the departure of the flight must be seven or more days. 
  • The cost of Alaska Airlines flight cancellation is nearly $125 for those who have purchased the Award tickets. 
  • The First-Class passengers are allowed to cancel their flight ticket till before the departure. 
  • People having the mileage plans, MVP Gold, or 75K plan are allowed to cancel their ticket and they will get the full reimbursement without losing any portion as cancellation charges. 

Are Alaska Airlines tickets refundable?

Yes, Alaska Airlines tickets are refundable and non-refundable. Alaska Airlines offers both types of tickets to passengers, and it depends on the customer which ticket they want to purchase. Usually, non-refundable tickets are less expensive than refundable ones, and both can be chosen at the time of making the reservation as per the Alaska Airlines refundable ticket policy.

What does refundable mean on Alaska Airlines?

Refundable means to Alaska Airlines is a ticket that is purchased by the passenger who has the permit to be returned at any time before its flight schedule, and the ticket holder can able to get the whole or partial value of the unused portion of the ticket. As per the cancellation policy, at the time of cancellation, there may be a cancellation cost that will be charged and a refund of the fare will be available for claim.

How long does it take to get a refund from Alaska Airlines?

There may be some chances that Alaska Airlines will refund you after 24 hours, but it depends on which mode you used while making the purchase. If the reservation is made via cash payment, then it may take up to 20 business days to settle it completely, and if it is made by using a credit card, then the amount of refund will be decided in 7 business days. 

Can you get an Alaska Airlines refund after 24 hours?

Yes, as per the Alaska Airlines refund policy 24 hours, if a passenger cancels their flight after 24 hours of flight booking, then a refund will be provided to them, including a service fee. There are certain provisions Alaska has given under which anyone can easily cancel their flight and claim a refund only if the flight departure was scheduled after 7 or more days from the booking time and the ticket is refundable. Unfortunately, Basic Economy flight tickets are non-refundable, so you may not get a refund if the reason behind your cancellation or change is explainable.