Blog Banner Image
What Are Lufthansa Flight Cancellation Policy And Refund Policy?

What Are Lufthansa Flight Cancellation Policy And Refund Policy?


What Are Lufthansa Flight Cancellation Policy And Refund Policy?

Do you need information about Lufthansa Airlines' flight cancellation and refund policy? If so, then you're in the best place to get the specifics of the Lufthansa flight cancellation rules and to get a refund for it.

Lufthansa Airlines is one of those which provide several facilities in the favour of the customer to offer them more convenience. Lufthansa Airlines offers very genuine services to passengers who are prepared to cancel their flight tickets due to an emergency that arises during the scheduled departure day of their flight.

You can therefore collect information about the points related to Lufthansa Airlines flight cancellation and refund policy and applicable FAQs concerning them.

What is Lufthansa Flight Cancellation Policy?

If you are unable to fly due to any unexpected circumstances, Lufthansa Airlines follows a proper ticket cancellation policy. Lufthansa Airlines provides the service to passengers for cancelling a flight ticket due to an emergency based on the pre-determined set of rules by the airline.

To understand the terms and conditions for the Lufthansa flight cancellation policy, you can follow the details as defined below.

  • Passengers can cancel the scheduled trip up to 24 hours before departure, in accordance with the Lufthansa Cancellation Policy by ensuring that the flight is scheduled to leave after 7 days to be eligible for free cancellation.
  • On the other hand, if you request that a pre-booked flight be cancelled after the 24-hour deadline, you must also pay the cancellation fee on the basis of the rules specified in the policy.
  • The next thing you have to do after cancelling your Lufthansa Airlines flight is to make an online request for refunds.
  • You can cancel your Lufthansa Airlines flight either on the website or by calling their booking support number to request them to cancel your flight tickets in an emergency.

Does Lufthansa have free cancellation policy?

Yes, As per Lufthansa cancelation policy, If passengers cancel their Lufthansa flight booking 7 days before the scheduled departure, Then they are eligible for free cancellation.

How Do You Cancel Your Flight Ticket on Lufthansa Airlines?

Under the Lufthansa Airlines Rules, you are entitled to cancel your flight ticket directly via the website or by calling the Lufthansa Airlines Booking Service Centre in an emergency. If you are willing to learn how to cancel Lufthansa Airlines tickets then you can follow the process below.

  • First of all, you have navigated towards the Lufthansa Airlines website on your browser
  • Then log in to your account on Lufthansa and access the My Booking tab from the home page
  • After that, you need to submit your booking reference code and surname of the passenger
  • Then press the search button to retrieve all the flight you have booked on Lufthansa Airlines
  • After that, navigate to the individual flight from the list which you are planning to cancel
  • Then hit the cancel button available along with that flight you have chosen to cancel
  • After that, proceed towards the payment window to pay the applicable cancellation fee
  • Then you will receive a canceled flight notification from Lufthansa Airlines
  • At last, send a refund request for your cancelled flight ticket which Lufthansa ad they will process the money back to your original payment mode within 20 days

How much is Lufthansa cancellation fee?

Lufthansa Airlines charges a certain amount of fee to the passengers when they cancel a flight after the risk-free duration which is 24 hours within the initial purchase. If you want to know the amount of fee applied after the completion of the risk-free duration which the passenger must pay to the Lufthansa cancellation charge, is mentioned below.

  • The passenger must pay $39 as the cancellation fee to Lufthansa Airlines after cancelling their flight ticket with them.
  • Lufthansa Airlines charge a cancellation fee of $50 from the passengers when they cancel award tickets.

How can you cancel a Lufthansa flight and get your refund?

Are you going to cancel a Lufthansa Airline flight due to a sudden emergency on which you were scheduled to fly soon and need a refund? Passengers on Lufthansa Airlines have the option of cancelling their booked tickets depending on certain conditions.

At the same time, if you cancel the flight, you will get a refund from Lufthansa. Information on how to cancel a Lufthansa Airlines flight and get your refund can be found further down this page.

  • To receive a full refund from Lufthansa Airlines, the passenger should cancel the flight within 24 hours of the original booking and within 7 days of the scheduled departure.
  • Passengers on Lufthansa Airlines, on the other hand, can cancel their flight ticket after 24 hours and receive a refund, but there is a cancellation charge that is deducted from the original ticket value.
  • Passengers must send their request to get a refund as early as possible after cancelling a flight with Lufthansa Airlines, whether before or after 24 hours from the original purchase.
  • In about 20 days of submitting a refund request, after cancelling a flight Lufthansa Airlines transfers the refunds to the original form of payment that is used by passengers when buying the airline ticket.

What is Lufthansa Refund Policy For Cancelled Flights?

If you cancel a Lufthansa Airline flight, you will be entitled to obtain a refund of a certain amount. The amount of compensation and how to get all of the reimbursement for a cancelled flight falls under the Lufthansa flight refund policy as illustrated below.

  • In order to obtain a complete refund from Lufthansa Airlines, the passenger must cancel the flight within 24 hours from the initial booking and scheduled departure after 7 days.
  • Lufthansa Airlines fares are not completely refundable after the risk-free period and all the amount of the refund is payable after deducting the cancellation fee from the total ticket fare.
  • Lufthansa Airlines process the refund for a cancelled flight within 20 days from the submission of the request and transfers the money to the original mode of payment used by the passengers during booking that flight ticket.
  • As per the Lufthansa Airlines refund policy you must make a request for an online refund on the official website at least one day before your scheduled departure.
  • You can also contact Lufthansa Airlines customer service if your online refund request cannot be processed properly.

How to get a refund from Lufthansa Airlines?

If your plan is changed but you already have a booking with Lufthansa Airlines then there is no need to worry about it. You just need to contact Lufthansa Airlines for a refund.

Now this question might strike to your mind that “How do I contact Lufthansa for a refund?”

Here is all you need to do.

Way to contact Lufthansa for a refund:-

  • Online: You can request a refund online by visiting the official website of Lufthansa Airlines. You just need to visit the Manage booking section and request for refund by following the instructions displayed on the screen.
  • Through call: You can also contact the customer care service of Lufthansa Airlines for claiming your refund.

Before requesting a refund always check whether you are eligible for a refund or not.

Lufthansa Refund Policy Due to Coronavirus

The very first question that will arise on your mind after the outbreak is Will Lufthansa refund tickets due to coronavirus? Nowadays, many of the airlines are getting cancelled and the reason for this is familiar. Yes, due to the COVID-19 outbreak, many airlines are getting cancelled and the passengers of that particular airline are worried that whether they will get their refund or not.

So, if you are also one of the passengers who had booked the ticket, then you can apply for refund 24 hours before the start of the journey. Once you applied for the refund, it will become easy for you to get your money back without giving much effort.

Has any passenger received their Lufthansa refund?

If you are also looking for the question Has anyone received a Lufthansa refund? then here is the worthy news for you. All the passengers who had cancelled their tickets had received their refunds within a certain period of time. There are several passengers out there who had received their refund and they are literally happy with the responses that the airline has shown towards them.  The only criterion for a refund is that you have to apply for it 24 hours before the starting time of your journey.

How much time will Lufthansa airline take to process the refund?

You can expect your refund within 10 to 14 business days. There may be chances that you won’t receive your refund between these. In this case, you can call the Lufthansa airline customer service expert who will redirect you to the process through which you can get your refund easily. If still, you haven’t received the refund, then talk to the Lufthansa airline expert. They will guide you and provide you with the best process through which you can get your refund easily in no time.

How long do Lufthansa refunds take?

Lufthansa initiates the refund for the eligible tickets within 7 days of a refund request for credit cards and 20 days for bookings made by other payment methods. 

If you want to know your refund status, you can go to the Manage tab of the Lufthansa website. You will find the Refund Status option in the list to check if you are eligible for the refund or not. You should have booked refundable tickets to get refunds. Non-refundable tickets can get you money in some emergency cases or if you have canceled the ticket within 24 hours of booking.

How do I know if my Lufthansa flight is refundable? 

  1. If you are on the verge to cancel the flight with Lufthansa Airlines and want to get answers on how do I know if my Lufthansa flight is refundable then you can simply log into your account. 

  2. When you book the flights with Lufthansa Airlines then you are given an account to check for the updates related to your reservations. So, to check if you are eligible for the refund, you can simply log into the Lufthansa Airlines account and check for the same. 

  3. However, according to the traveling rules a passenger’s ticket is refundable when he is choosing to cancel the flight within 24 hours of booking it or before the scheduled departure. 

  4. Passengers will also be eligible for the refund if they are cancelling the flight 4 hours before the departure of the flight and will be eligible for the refund of taxes that a passenger is eligible to get back in any case if he has not availed of the service. 

  5. To cancel the flight, passengers can choose the option of my trips that is made available on the official website of the airlines.  

  6. To confirm the eligibility of the refund, passengers can also contact the customer service that is 24/7 active and is explained further in the article. 

What happens when Lufthansa Flight is Cancelled?

If you are wondering what happens when a Lufthansa flight is cancelled then you will be getting the answers when you are reading the points below.

  • If you get stuck in such a situation then Lufthansa Airlines will be allowing passengers to give the refund in the form of travel credits or award points.
  • Passengers who need to go urgently will be provided with another flight immediately available.
  • In case the flights got cancelled because of bad weather conditions or a bird hitting the aircraft then passengers will not be provided with any refund because of a natural event that was not in the control of the airlines.
  • To apply for the refund, passengers can contact either the customer service or choose the official website of Lufthansa  Airlines from any preferred web browser.
  • Also if you have reached the airport and then found about the cancelled flight from your travel companion then you will also be updated about the refund or the next immediate flight on the spot.
  • However, if you cancel the flight on your own then you need to check the flight cancellation policy before you proceed to cancel the flight and then proceed to cancel the same.  

With the help of the above details, you get all the information about cancelling the flight in different conditions and situations at the time of Lufthansa Airlines.

Apart from this, if passengers need any further help then they are welcomed to contact the customer service of Lufthansa Airlines. You can dial 1-802-357-7082 for a quick response from Lufthansa customer service.

FAQs Related to Lufthansa Flight Cancellation

Passengers ask Lufthansa Airlines a number of questions about the cancellation of a flight ticket in the event of an emergency. Some of the most common FAQs related to the Lufthansa Airlines flight cancellation are discussed below.

Can I cancel Lufthansa within 24 hours? 

Lufthansa airlines allow travelers to cancel their flight reservations within 24 hours. A 24-hour cancellation policy is available with the Lufthansa airline and travelers can get full refunds for the cancellation made within 24-hours from the initial booking. 

Travelers can cancel flights: 

  • Online using the website and, 
  • Offline by getting in touch with the customer service reps and at the airport. 

How can I cancel a Lufthansa Airlines flight ticket?

You can cancel a Lufthansa Airlines flight in case of emergency by visiting their website or by calling the booking center.

How much fee does Lufthansa charge for the cancellation of a flight ticket?

Lufthansa Airlines charges a fee of $39 for canceling a flight ticket and $50 to cancel a reward ticket.

How to cancel a flight on Lufthansa Airlines via an offline channel?

You can make a phone call to the Lufthansa Airlines booking center to cancel your flight ticket via offline mode.

Is it possible to cancel a flight ticket on the Lufthansa Airlines website?

Yes, you can cancel a flight ticket through the Lufthansa Airlines website by navigating to the My Bookings tab there.

Does Lufthansa Airlines provide a refund for a canceled flight?

Yes, Lufthansa Airlines transfers back the refund to the passengers for a canceled flight based on their standard policy.

Can you get a refund from Lufthansa Airlines for a non-refundable flight ticket?

Lufthansa Airlines provides the refund for a non-refundable fare to the passengers in the credit form which they can use for a future booking.

Full specifics of Lufthansa Airlines' flight cancellation policy and the guidelines they provide for refunding the money back for that canceled flight ticket are mentioned above.

Furthermore, details on the charge applied to the cancellation of a Lufthansa Airlines flight after risk-free cancellation is also given above. In addition, you can also contact the customer service department of Lufthansa Airlines to receive some additional information about the cancellation of flight tickets or to request a refund for the same ticket.

By connecting to a representative through phone call support or through the extensive online chat support Lufthansa Airlines provide help to both new and existing customers from where you can get assistance from a live person. You can directly call at 1-802-357-7082 for quick assistance.

You can completely depend on the Lufthansa Airlines customer service for receiving any flight reservation service-related information from them. 

  • Customer Reviews
  • Leave a comment
  • Your email address will not be published.
(USA) +1-802-357-7082 (AUS) +61-251335872 (UK) +44-203-514-0943
Call Us: +1-888-778-3036
By using our website, you acknowledge that you have read and understand our cookies policies so we can provide you with the best possible web experience.